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ROAM-2025-004

WaymoSan Francisco, USA

2025-12-17
S2 · ModerateU2 · HighA1C1

Location

San Francisco, USA — urban network

Multiple locations across San Francisco

Description

Just days after the December 13 blackout mass failure (ROAM-2025-003), Waymo's San Francisco fleet experienced a second shutdown event. Multiple vehicles again stopped operating and blocked traffic. This repeat failure within the same week significantly amplified public and regulatory concern about fleet reliability. The second event suggested that the underlying infrastructure dependency issues identified in the blackout event had not been fully resolved, or that additional failure modes existed in the fleet management system.

Impact

Vehicles

10

Duration

120 min

Injuries

0

Fatalities

0

Traffic disruption: moderate

Emergency Response

SOS Button: functional
Customer Service: strained
Remote Intervention: partially effective
On-Site Response: Waymo field teams

Resolution: combination of remote restart and manual vehicle retrieval

Root Cause

fleet management / cloud system failure

Second fleet disruption within days of the blackout event; precise root cause of the repeat failure not fully disclosed. Likely related to residual infrastructure instability or fleet management system issues exposed by the earlier outage

⚠️ Unconfirmed / Under investigation

Systemic Issues

  • Repeat failure within same week indicates systemic rather than isolated issue
  • Fleet recovery procedures not robust enough to prevent recurrence
  • Public confidence severely damaged by back-to-back fleet failures
  • Pattern suggests fundamental resilience architecture gaps

Regulatory Action

Contributed to ongoing CPUC and SFMTA reviews initiated after the December 13 blackout. San Francisco Supervisor Aaron Peskin called for stricter fleet resilience requirements.

Contributor: ROAM Core TeamUpdated: 2026-04-02